Terms of Service

Please read these terms carefully before using our services.

Terms of Service

Last Updated: July 3, 2025

Welcome to Coziza — a property platform operated by Coziza Technologies Ltd, located at 75 Sofia Street, Accra, Ghana. These Terms and Conditions (“Terms”) govern your access to and use of our website https://coziza.com, mobile applications, and related services (collectively, the “Service”).

By accessing or using Coziza, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Eligibility

To use our Service, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into a binding agreement
  • Use the Service for lawful purposes only

2. User Accounts

You may need to create an account to access certain features (e.g., saving properties, submitting listings, making inquiries). You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Our Role

Coziza is a property discovery platform. We do not own or manage properties listed on the platform. Listings are provided by landlords, agents, developers, or other authorized listers. Coziza is not a party to rental or sale agreements between users.

We work to verify and maintain listing accuracy, but we do not guarantee:

  • Availability of a property
  • Accuracy of photos or descriptions
  • The reliability or trustworthiness of a lister or prospective tenant/buyer

Always conduct your own due diligence before entering into any property transaction.

4. Listings

For Property Listers:

By submitting a listing, you represent that:

  • You have legal authority to list the property
  • All information provided is accurate and not misleading
  • Photos are your own or you have permission to use them
  • You will promptly update or remove listings that are no longer available

Coziza may edit, reject, or remove listings that violate our policies or appear deceptive.

5. Fees and Payments

Coziza does not charge tenants or buyers to browse listings. Some agents or listers may impose viewing fees, but we clearly mark listings with such charges where disclosed. We encourage transparency and discourage hidden fees.

We may charge listing fees or offer paid promotional options to agents and landlords. These will be clearly communicated at the point of payment.

All payments made to Coziza are non-refundable, unless otherwise stated in writing.

6. Acceptable Use

You agree not to:

  • Post false, misleading, or illegal listings
  • Impersonate others or misrepresent your affiliation with Coziza
  • Interfere with the security, integrity, or performance of the platform
  • Use bots, scrapers, or other automated tools without permission
  • Upload malicious software or viruses

Violations may result in termination, legal action, or reporting to relevant authorities.

7. Intellectual Property

All content on Coziza — including logos, branding, UI elements, and custom software — is the property of Coziza Technologies Ltd or its licensors. You may not copy, modify, or distribute it without our written consent.

You retain ownership of content you submit (e.g., photos, listing descriptions), but grant Coziza a non-exclusive, royalty-free license to use, display, and promote that content in connection with the Service.

8. Disclaimers

The Service is provided on an “as is” and “as available” basis. Coziza does not guarantee:

  • That the platform will always be secure, available, or error-free
  • That listings are accurate, complete, or up-to-date
  • That users you interact with will fulfill their obligations

Your use of Coziza is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, Coziza Technologies Ltd and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Service
  • Transactions or disputes between users
  • Errors or omissions in content

In no event shall our liability exceed the amount paid by you (if any) for using our paid services.

10. Termination

We may suspend or terminate your access to the Service at any time, without notice, if:

  • You violate these Terms
  • You engage in fraud or abuse
  • We are required to do so by law or for platform security

Upon termination, your right to use the Service ceases immediately.

11. Governing Law

These Terms shall be governed by and interpreted under the laws of the Republic of Ghana, without regard to conflict of law principles. Any legal dispute shall be resolved in the courts of Accra, Ghana.

12. Changes to These Terms

We may update these Terms from time to time. We’ll notify users via email, app notification, or a notice on the website. Continued use of the Service after changes are published constitutes acceptance.

13. Contact Us

For questions or concerns about these Terms:

Email: support@coziza.com

Address: Coziza Technologies Ltd, 75 Sofia Street, Accra, Ghana